Start with the measurement
Hot-hold and chafing count.

Catering Service
Headcount, hot hold, and a real dock door are the job. A lobby drop with no elevator is a different plan.
Hot-hold and chafing count.
Dock or lobby.
Serve time decides if the window is real.
Wade tells the caller a local company will call back.
2026-08-12
Wade keeps headcount, the meal, and how many chafers the dock can take on the note. Hot-hold time starts when the food leaves the kitchen, not when the van is loaded. The chafing count has to match the headcount.
2026-08-12
A local kitchen cooks and a driver hits the dock. Wade does not plate the lunch.
2026-08-12
Three answers: what Wade collects, who does the work, and what Lite costs.
2026-08-12
When the call dies, forty people stand over empty chafers because the drop missed the door.
2026-08-12
Wade does not invent a job price. Lite is $99 per month, 1 seat.
2026-08-12
Wade writes headcount, the meal, and how many chafers the dock can take before a window is named.
2026-08-12
The busy stretch is weekday lunch rushes and December parties, when every dock wants the same 11:30 slot.
2026-08-12
Voicemail drops headcount, the meal, and how many chafers the dock can take. Wade writes it down.
1 seat. Your own phones. You can pass any request. The street address shows after you claim it.
Lite includes the line on your account.
A pass goes to the next paid company in range.
The street address is on the job after claim.

About our AI
Headcount, hot hold, and a real dock door are the job. A lobby drop with no elevator is a different plan.
Film: how a dispatch desk turns a Catering Service call into one local callback. Wade is the voice on this host.
Live voice
01 The ticket keeps headcount and meal.
02 The ticket keeps hot-hold and chafing count.
03 The ticket keeps dock or lobby.
04 The ticket keeps serve time.
05 The ticket keeps vegetarian count.
Planning tool
Guests times pounds of food per guest is the weight staged for that dock.
Wade can take a sample call. The calendar is the 30-minute desk.