The old desk is a voicemail box. The caller hangs up, and forty people stand over empty chafers because the drop missed the door. Nobody wrote down headcount, the meal, and how many chafers the dock can take.
Wade keeps that on the note and reads it back. The Hot-hold pounds shows pounds staged at the dock from those counts. The company that calls back starts from the note, not from "what were you calling about."
Hot-hold time starts when the food leaves the kitchen, not when the van is loaded. The chafing count has to match the headcount.
A local kitchen cooks and a driver hits the dock. Wade does not plate the lunch. The difference is the note, not a louder greeting. Lite is $99 per month, 1 seat.
