The busy stretch for this desk is weekday lunch rushes and December parties, when every dock wants the same 11:30 slot. The calls are not identical, but they share headcount, the meal, and how many chafers the dock can take.
Wade does not greet a seasonal rush with a generic lead form. Each call gets headcount, the meal, and how many chafers the dock can take on its own note. The Hot-hold pounds turns that into pounds staged at the dock so two jobs are not treated as the same size.
Hot-hold time starts when the food leaves the kitchen, not when the van is loaded. The chafing count has to match the headcount.
A local kitchen cooks and a driver hits the dock. Wade does not plate the lunch. A season is a stack of notes, not one slogan. Lite is $99 per month, 1 seat, including when the stack is tall.



